14 self-hosted apps
Best self-hosted Helpdesk & Ticketing apps
Ranked by GitHub stars
All 14 Helpdesk & Ticketing apps
Zammad
zammad/zammad
Easy to use but powerful support and ticketing system.
Active · last commit Oct 26, 2026
Helpdesk & TicketingRubyFreeScout
freescout-help-desk/freescout
Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).
Active · last commit Oct 26, 2026
Helpdesk & TicketingPHPDockerErxes
erxes/erxes
Marketing, sales, and customer service platform designed to help businesses attract more engaged customers.
Active · last commit Oct 26, 2026
Source-availableHelpdesk & TicketingTypeScriptDockerFrappe Helpdesk
frappe/helpdesk
Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.
Active · last commit Oct 25, 2026
Helpdesk & TicketingVueDockerLibredesk
abhinavxd/libredesk
Modern omnichannel customer support desk. Live chat, email, and more in a single binary.
Active · last commit Oct 25, 2026
Helpdesk & TicketingGoDockerBottleCRM
Django-CRM/Django-CRM
Multi-tenant Django and SvelteKit CRM with leads, accounts, opportunities, support tickets, invoices and a REST API.
Active · last commit Oct 26, 2026
CRMPythonDockerBugsink
bugsink/bugsink
Real-time error tracking for your applications with all the details in one place. Easy setup with clear instructions included.
Active · last commit Oct 25, 2026
Source-availableHelpdesk & TicketingPythonDockerMantisBT
mantisbt/mantisbt
Bug tracker, fits best for software development.
Active · last commit Oct 22, 2026
Helpdesk & TicketingPHPRequest Tracker
bestpractical/rt
Enterprise-grade issue tracking system.
Active · last commit Oct 25, 2026
Helpdesk & TicketingPerlITFlow
itflow-org/itflow
Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers).
Active · last commit Oct 25, 2026
Helpdesk & TicketingPHPBugzilla
bugzilla/bugzilla
General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.
Active · last commit Oct 25, 2026
Helpdesk & TicketingPerlRustrak
rustrak/rustrak
Error tracking server compatible with Sentry SDKs, using 32 MB of memory at idle with SQLite storage.
Active · last commit Oct 25, 2026
Helpdesk & TicketingRustDockerOTOBO
RotherOSS/otobo
Flexible web-based ticketing system used for customer service, help desk, IT service management.
Active · last commit Oct 26, 2026
Helpdesk & TicketingPerlDockerBugPin
aranticlabs/bugpin
Visual bug reporting and ticketing tool for web applications.
Active · last commit Oct 24, 2026
Helpdesk & TicketingTypeScriptDocker
What is the best self-hosted app for helpdesk & ticketing?
By GitHub stars, Zammad is the most popular self-hosted app for helpdesk & ticketing with 6,031 stars, followed by FreeScout and Erxes. The best fit depends on your needs, so compare Docker support, license and recent activity on each app page.
Are these Helpdesk & Ticketing apps free?
Mostly. 12 of the 14 apps here are open source; 2 are source-available. The open-source apps are free to run on your own server; source-available licenses add conditions, such as limits on hosted, commercial or production use, so check the license on each app page. A few projects also offer a paid hosted plan or enterprise add-ons.
How do I install a self-hosted Helpdesk & Ticketing app?
9 of the 14 apps here ship a Docker image, which is the easiest route: rent a small VPS or use a home server, install Docker, and start the app with its Docker Compose file. Apps without an image list their native install steps in the README.
Which Helpdesk & Ticketing apps are most actively developed?
Measured by commits in the last twelve months, the most active projects are Frappe Helpdesk (3,351 commits), OTOBO (2,823 commits) and Erxes (2,787 commits). Active development usually means faster bug fixes and security patches.