Frappe Helpdesk
Frappe Helpdesk is an open-source, self-hosted app in the Helpdesk & Ticketing category, licensed AGPL-3.0 and written mainly in Vue. It is a self-hosted alternative to Zendesk and Freshdesk and ships a Docker image. It has 3,447 GitHub stars and its last commit was on Oct 25, 2026 (data as of Oct 26, 2026).
GitHub stats
- GitHub stars
- 3,447
- Forks
- 983
- Open issues
- 152
- Commits, last 12 months
- 3,351
- Last commit
- Oct 25, 2026
- Latest release
- v1.31.0Oct 14, 2026
- Created
- Oct 21, 2021
- License
- AGPL-3.0Open source
Data as of from the GitHub API. Report an error
Project health
ActiveActive: last commit Oct 25, 2026, 3,351 commits in 12 months.
- Regular releases8 releases in 12 months
| Last commit | Oct 25, 2026 |
|---|---|
| Commits, last 12 months | 3,351 |
| Latest release | v1.31.0 (Oct 14, 2026) |
| Releases, last 12 months | 8 |
| Releases, all time | 87 |
| Open issues | 152 |
| Open pull requests | 58 |
| Good first issues | 5 |
| Contributing guide | No |
| Security policy | No |
| Created | Oct 21, 2021 |
Health as of , from the GitHub API. A label describes activity, not quality or security. How we label project health · Report a data error
About Frappe Helpdesk
Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.
Description adapted from awesome-selfhosted (CC BY-SA 3.0). Source code: github.com/frappe/helpdesk.
Topics
- frappe
- helpdesk
- ticketing
- python
- javascript
- typescript
- vue3
- foss
- issue-tracker
- customer-support
Open-source alternative to
Frappe Helpdesk can replace these commercial products. Compare every option on each page.
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Is Frappe Helpdesk free and open source?
Yes. Frappe Helpdesk is open-source software released under the AGPL-3.0 license, so you can self-host it at no cost. You only pay for the server it runs on, and some projects also offer an optional paid cloud plan.
Can I run Frappe Helpdesk with Docker?
Yes. Frappe Helpdesk provides a Docker image, so you can run it on any Linux server with Docker and Docker Compose installed. The project README lists the image name and the environment variables to set.
What are the best alternatives to Frappe Helpdesk?
Popular self-hosted alternatives to Frappe Helpdesk include Zammad, FreeScout and Erxes. Frappe Helpdesk itself is a self-hosted alternative to Zendesk and Freshdesk.
Is Frappe Helpdesk actively maintained?
The most recent commit to Frappe Helpdesk was on Oct 25, 2026 with 3,351 commits in the past twelve months. The latest release is v1.31.0, published Oct 14, 2026. It had 152 open issues on GitHub. appsgit's project-health label for it is "Active" as of Oct 26, 2026.