Frappe Helpdesk
Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.
- Helpdesk & Ticketing
- Vue
- AGPL-3.0
- Docker
- Actively maintained
GitHub stats
- GitHub stars
- 3,418
- Forks
- 968
- Open issues
- 145
- Commits, last 12 months
- 3,107
- Last commit
- Oct 5, 2026
- Latest release
- v1.30.1Sep 3, 2026
- Created
- Oct 21, 2021
Data from the GitHub API, refreshed daily.
About Frappe Helpdesk
Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently. Frappe Helpdesk is open source under the AGPL-3.0 license and written mainly in Vue, so you can read the code, run it on your own hardware and keep full control of your data.
The project has 3,418 stars and 968 forks on GitHub, with 3,107 commits over the last year. It ships a Docker image, which makes it a good fit for a small VPS or a home server running Docker Compose.
Topics
- frappe
- helpdesk
- ticketing
- python
- javascript
- typescript
- vue3
- foss
- issue-tracker
- customer-support
Open-source alternative to
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Repository preview
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What is Frappe Helpdesk?
Frappe Helpdesk is a free, open-source app you can host on your own server, listed in our Helpdesk & Ticketing category. Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently. The source code lives at github.com/frappe/helpdesk, where it has 3,418 stars.
Is Frappe Helpdesk free and open source?
Yes. Frappe Helpdesk is open-source software released under the AGPL-3.0 license, so you can self-host it at no cost. You only pay for the server it runs on, and some projects also offer an optional paid cloud plan.
Can I run Frappe Helpdesk with Docker?
Yes. Frappe Helpdesk provides a Docker image, so you can run it on any Linux server with Docker and Docker Compose installed. The project README lists the image name and the environment variables to set.
What are the best alternatives to Frappe Helpdesk?
Popular open-source alternatives to Frappe Helpdesk include Zammad, FreeScout and Erxes. Frappe Helpdesk itself is a self-hosted alternative to Zendesk.
Is Frappe Helpdesk actively maintained?
The most recent commit to Frappe Helpdesk was on Oct 5, 2026 with 3,107 commits in the past twelve months. The latest release is v1.30.1, published Sep 3, 2026. Check the open issues on GitHub to gauge how quickly maintainers respond.