Erxes
Erxes is a source-available, self-hosted app in the Helpdesk & Ticketing category, licensed AGPL-3.0 with a no-competing-SaaS condition and written mainly in TypeScript. It is a self-hosted alternative to Zendesk and Intercom and ships a Docker image. It has 4,098 GitHub stars and its last commit was on Oct 26, 2026 (data as of Oct 26, 2026).
- Helpdesk & Ticketing
- TypeScript
- AGPL-3.0 + erxes terms
- Source-available
- Docker
- Active
GitHub stats
- GitHub stars
- 4,098
- Forks
- 1,328
- Open issues
- 441
- Commits, last 12 months
- 2,787
- Last commit
- Oct 26, 2026
- Latest release
- 3.4.1Oct 23, 2026
- Created
- Nov 11, 2016
- License
- AGPL-3.0 with a no-competing-SaaS conditionSource-available
Data as of from the GitHub API. Report an error
Project health
ActiveActive: last commit Oct 26, 2026, 2,787 commits in 12 months.
- Regular releases10 or more releases in 12 months
- Security policyPublishes a security policy on GitHub
| Last commit | Oct 26, 2026 |
|---|---|
| Commits, last 12 months | 2,787 |
| Latest release | 3.4.1 (Oct 23, 2026) |
| Releases, last 12 months | 10 or more |
| Releases, all time | 574 |
| Open issues | 441 |
| Open pull requests | 403 |
| Good first issues | 0 |
| Contributing guide | Yes |
| Security policy | Yes |
| Created | Nov 11, 2016 |
Health as of , from the GitHub API. A label describes activity, not quality or security. How we label project health · Report a data error
About Erxes
Marketing, sales, and customer service platform designed to help businesses attract more engaged customers.
Description adapted from awesome-selfhosted (CC BY-SA 3.0). Source code: github.com/erxes/erxes.
Topics
- intercom-alternative
- hubspot-alternative
- zendesk-alternative
- experience-operating-system
- customer-experience
- employee-experience
- medallia-alternative
- front-alternative
- qualtrics-alternative
- wix-alternative
Self-hosted alternative to
Erxes can replace these commercial products. Compare every option on each page.
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Is Erxes free and open source?
Not by the OSI definition. Erxes is source-available rather than open source: its code is public under the AGPL-3.0 with a no-competing-SaaS condition, which is not an OSI-approved open-source license. This is a custom license: the source is public, but it adds conditions that OSI-approved licenses do not, such as limits on commercial, hosted or production use. Read it before you deploy. Check the license in the repository before using it commercially.
Can I run Erxes with Docker?
Yes. Erxes provides a Docker image, so you can run it on any Linux server with Docker and Docker Compose installed. The project README lists the image name and the environment variables to set.
What are the best alternatives to Erxes?
Popular self-hosted alternatives to Erxes include Zammad, FreeScout and Frappe Helpdesk. Erxes itself is a self-hosted alternative to Zendesk and Intercom.
Is Erxes actively maintained?
The most recent commit to Erxes was on Oct 26, 2026 with 2,787 commits in the past twelve months. The latest release is 3.4.1, published Oct 23, 2026. It had 441 open issues on GitHub. appsgit's project-health label for it is "Active" as of Oct 26, 2026.