FreeScout
FreeScout is an open-source, self-hosted app in the Helpdesk & Ticketing category, licensed AGPL-3.0 and written mainly in PHP. It is a self-hosted alternative to Zendesk, Intercom and Freshdesk and ships a Docker image. It has 4,616 GitHub stars and its last commit was on Oct 26, 2026 (data as of Oct 26, 2026).
GitHub stats
- GitHub stars
- 4,616
- Forks
- 735
- Open issues
- 27
- Commits, last 12 months
- 811
- Last commit
- Oct 26, 2026
- Latest release
- 1.8.248Oct 17, 2026
- Created
- Jun 22, 2018
- License
- AGPL-3.0Open source
Data as of from the GitHub API. Report an error
Project health
ActiveActive: last commit Oct 26, 2026, 811 commits in 12 months.
- Regular releases10 or more releases in 12 months
- Security policyPublishes a security policy on GitHub
| Last commit | Oct 26, 2026 |
|---|---|
| Commits, last 12 months | 811 |
| Latest release | 1.8.248 (Oct 17, 2026) |
| Releases, last 12 months | 10 or more |
| Releases, all time | 373 |
| Open issues | 27 |
| Open pull requests | 0 |
| Good first issues | 0 |
| Contributing guide | No |
| Security policy | Yes |
| Created | Jun 22, 2018 |
Health as of , from the GitHub API. A label describes activity, not quality or security. How we label project health · Report a data error
About FreeScout
Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).
Description adapted from awesome-selfhosted (CC BY-SA 3.0). Source code: github.com/freescout-help-desk/freescout.
Topics
- helpscout
- helpdesk
- customer-support
- ticketing
- support
- php
- laravel
- shared-mailboxes
- help-desk
- zendesk
Open-source alternative to
FreeScout can replace these commercial products. Compare every option on each page.
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Is FreeScout free and open source?
Yes. FreeScout is open-source software released under the AGPL-3.0 license, so you can self-host it at no cost. You only pay for the server it runs on, and some projects also offer an optional paid cloud plan.
Can I run FreeScout with Docker?
Yes. FreeScout provides a Docker image, so you can run it on any Linux server with Docker and Docker Compose installed. The project README lists the image name and the environment variables to set.
What are the best alternatives to FreeScout?
Popular self-hosted alternatives to FreeScout include Zammad, Erxes and Frappe Helpdesk. FreeScout itself is a self-hosted alternative to Zendesk, Intercom and Freshdesk.
Is FreeScout actively maintained?
The most recent commit to FreeScout was on Oct 26, 2026 with 811 commits in the past twelve months. The latest release is 1.8.248, published Oct 17, 2026. It had 27 open issues on GitHub. appsgit's project-health label for it is "Active" as of Oct 26, 2026.