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OTOBO

OTOBO is an open-source, self-hosted app in the Helpdesk & Ticketing category, licensed GPL-3.0 and written mainly in Perl. It ships a Docker image. It has 337 GitHub stars and its last commit was on Oct 26, 2026 (data as of Oct 26, 2026).

github.com/RotherOSS/otobo

GitHub stats

GitHub stars
337
Forks
88
Open issues
208
Commits, last 12 months
2,823
Last commit
Oct 26, 2026
Latest release
No releases
Created
Jan 30, 2020
License
GPL-3.0Open source

Data as of from the GitHub API. Report an error

Project health

ActiveActive: last commit Oct 26, 2026, 2,823 commits in 12 months.

Raw inputs behind the health label
Last commitOct 26, 2026
Commits, last 12 months2,823
Latest releaseNo GitHub releases
Releases, last 12 months0
Releases, all time0
Open issues208
Open pull requests22
Good first issues2
Contributing guideYes
Security policyYes
CreatedJan 30, 2020

Health as of , from the GitHub API. A label describes activity, not quality or security. How we label project health · Report a data error

About OTOBO

Flexible web-based ticketing system used for customer service, help desk, IT service management.

Description adapted from awesome-selfhosted (CC BY-SA 3.0). Source code: github.com/RotherOSS/otobo.

Repository preview

OTOBO repository previewRotherOSS/otoboOpen repository

FAQ

OTOBO FAQ

Still curious? Email info@appsgit.com.

Is OTOBO free and open source?

Yes. OTOBO is open-source software released under the GPL-3.0 license, so you can self-host it at no cost. You only pay for the server it runs on, and some projects also offer an optional paid cloud plan.

Can I run OTOBO with Docker?

Yes. OTOBO provides a Docker image, so you can run it on any Linux server with Docker and Docker Compose installed. The project README lists the image name and the environment variables to set.

What are the best alternatives to OTOBO?

Popular self-hosted alternatives to OTOBO include Zammad, FreeScout and Erxes.

Is OTOBO actively maintained?

The most recent commit to OTOBO was on Oct 26, 2026 with 2,823 commits in the past twelve months. It had 208 open issues on GitHub. appsgit's project-health label for it is "Active" as of Oct 26, 2026.