OTOBO
Flexible web-based ticketing system used for customer service, help desk, IT service management.
- Helpdesk & Ticketing
- Perl
- GPL-3.0
- Docker
- Actively maintained
GitHub stats
- GitHub stars
- 336
- Forks
- 88
- Open issues
- 216
- Commits, last 12 months
- 2,165
- Last commit
- Oct 6, 2026
- Latest release
- No releases
- Created
- Jan 30, 2020
Data from the GitHub API, refreshed daily.
About OTOBO
Flexible web-based ticketing system used for customer service, help desk, IT service management. OTOBO is open source under the GPL-3.0 license and written mainly in Perl, so you can read the code, run it on your own hardware and keep full control of your data.
The project has 336 stars and 88 forks on GitHub, with 2,165 commits over the last year. It ships a Docker image, which makes it a good fit for a small VPS or a home server running Docker Compose.
Repository preview
Similar apps
More apps like OTOBO
Other projects in Helpdesk & Ticketing, ranked by GitHub stars.
Zammad
zammad/zammad
Easy to use but powerful support and ticketing system.
Helpdesk & TicketingRubyFreeScout
freescout-help-desk/freescout
Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).
Helpdesk & TicketingPHPDockerErxes
erxes/erxes
Marketing, sales, and customer service platform designed to help businesses attract more engaged customers.
Helpdesk & TicketingTypeScriptDockerFrappe Helpdesk
frappe/helpdesk
Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.
Helpdesk & TicketingVueDockerLibredesk
abhinavxd/libredesk
Modern omnichannel customer support desk. Live chat, email, and more in a single binary.
Helpdesk & TicketingGoDockerBugsink
bugsink/bugsink
Real-time error tracking for your applications with all the details in one place. Easy setup with clear instructions included.
Helpdesk & TicketingPythonDocker
What is OTOBO?
OTOBO is a free, open-source app you can host on your own server, listed in our Helpdesk & Ticketing category. Flexible web-based ticketing system used for customer service, help desk, IT service management. The source code lives at github.com/RotherOSS/otobo, where it has 336 stars.
Is OTOBO free and open source?
Yes. OTOBO is open-source software released under the GPL-3.0 license, so you can self-host it at no cost. You only pay for the server it runs on, and some projects also offer an optional paid cloud plan.
Can I run OTOBO with Docker?
Yes. OTOBO provides a Docker image, so you can run it on any Linux server with Docker and Docker Compose installed. The project README lists the image name and the environment variables to set.
What are the best alternatives to OTOBO?
Popular open-source alternatives to OTOBO include Zammad, FreeScout and Erxes.
Is OTOBO actively maintained?
The most recent commit to OTOBO was on Oct 6, 2026 with 2,165 commits in the past twelve months. Check the open issues on GitHub to gauge how quickly maintainers respond.