# Request Tracker

> Request Tracker is a free, open-source app you can self-host in the helpdesk & ticketing category. Enterprise-grade issue tracking system. It has 1,162 GitHub stars, is released under the GPL-2.0 license.

## Key facts

| Fact | Value |
|---|---|
| Repository | https://github.com/bestpractical/rt |
| Website | https://www.bestpractical.com/rt/ |
| GitHub stars | 1,162 |
| Forks | 296 |
| Open issues | 0 |
| License | GPL-2.0 |
| License type | Open source |
| Language | Perl |
| Docker image | No |
| Platforms | Perl |
| Categories | Helpdesk & Ticketing |
| Commits, last 12 months | 569 |
| Last commit | Oct 5, 2026 |
| Latest release | rt-6.0.3 (May 20, 2026) |
| Created | Jul 7, 2009 |
| Maintenance | Actively maintained |
| Archived | No |

Topics: perl, ticketing-system, customer-support, support-tools, support, issue-tracker, issue-management, issue-tracking-system, helpdesk, helpdesk-ticketing

## Install

Request Tracker installs natively; follow the README at https://github.com/bestpractical/rt.

Need it installed for you? [appsgit installation help](https://appsgit.com/services/install): a fixed quote by email, single app installs from $79.

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Canonical page: https://appsgit.com/apps/request-tracker
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