# Open-source alternatives to Intercom

> Intercom: A customer messaging platform for live chat, support and onboarding. The best self-hosted alternatives are Chatwoot, Erxes and Tiledesk. All of them can run on your own server, so your data stays under your control. 5 of the 6 apps here are open source; 1 is source-available.

## Key facts

| Fact | Value |
|---|---|
| Commercial product | Intercom |
| Category | Helpdesk & Ticketing |
| Alternatives listed | 6 |
| Top pick | Chatwoot (37,569 stars, MIT) |
| Canonical URL | https://appsgit.com/alternatives/intercom |

## Alternatives, in recommended order

- [Chatwoot](https://appsgit.com/apps/chatwoot): Customer communication platform (alternative to Intercom and Zendesk). (37,569 stars, MIT, Ruby, Docker)
- [Erxes](https://appsgit.com/apps/erxes): Marketing, sales, and customer service platform designed to help businesses attract more engaged customers. (4,091 stars, AGPL-3.0 + erxes terms, source-available, TypeScript, Docker)
- [Tiledesk](https://appsgit.com/apps/tiledesk): All-in-one customer engagement platform from lead-gen to post-sales, from WhatsApp to your website. With omni-channel live agents and AI-powered chatbots (alternative to Intercom, Zendesk, Tawk.to… (323 stars, MIT, Mustache, Docker)
- [Live Helper Chat](https://appsgit.com/apps/live-helper-chat): Live Support chat for your website. (2,251 stars, Apache-2.0, PHP)
- [Zammad](https://appsgit.com/apps/zammad): Easy to use but powerful support and ticketing system. (5,981 stars, AGPL-3.0, Ruby)
- [FreeScout](https://appsgit.com/apps/freescout): Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout). (4,585 stars, AGPL-3.0, PHP, Docker)

## Comparisons

- [Chatwoot vs Zammad](https://appsgit.com/compare/chatwoot-vs-zammad)

More in this category: [Helpdesk & Ticketing](https://appsgit.com/categories/helpdesk-ticketing)

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Canonical page: https://appsgit.com/alternatives/intercom
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