# Open-source alternatives to Freshdesk

> Freshdesk: Freshworks' customer support software with ticketing, a help center and an omnichannel inbox. The best self-hosted, open-source alternatives are Zammad, FreeScout and Frappe Helpdesk. All of them can run on your own server, so your data stays under your control. All 6 apps here are open source.

## Key facts

| Fact | Value |
|---|---|
| Commercial product | Freshdesk |
| Category | Helpdesk & Ticketing |
| Alternatives listed | 6 |
| Top pick | Zammad (5,981 stars, AGPL-3.0) |
| Canonical URL | https://appsgit.com/alternatives/freshdesk |

## Alternatives, in recommended order

- [Zammad](https://appsgit.com/apps/zammad): Easy to use but powerful support and ticketing system. (5,981 stars, AGPL-3.0, Ruby)
- [FreeScout](https://appsgit.com/apps/freescout): Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout). (4,585 stars, AGPL-3.0, PHP, Docker)
- [Frappe Helpdesk](https://appsgit.com/apps/frappe-helpdesk): Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently. (3,418 stars, AGPL-3.0, Vue, Docker)
- [Chatwoot](https://appsgit.com/apps/chatwoot): Customer communication platform (alternative to Intercom and Zendesk). (37,569 stars, MIT, Ruby, Docker)
- [UVDesk](https://appsgit.com/apps/uvdesk): UVDesk community is a service oriented, event driven extensible opensource helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever… (19,624 stars, OSL-3.0, CSS)
- [Libredesk](https://appsgit.com/apps/libredesk): Modern omnichannel customer support desk. Live chat, email, and more in a single binary. (2,995 stars, AGPL-3.0, Go, Docker)

## Comparisons

- [Chatwoot vs Zammad](https://appsgit.com/compare/chatwoot-vs-zammad)

More in this category: [Helpdesk & Ticketing](https://appsgit.com/categories/helpdesk-ticketing)

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Canonical page: https://appsgit.com/alternatives/freshdesk
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